1
|
To
match all the time lines for the informations
required by the principal or internal requirements. |
2
|
To
maintain an effective communication with the
principal, before and during the vessels stay
in the port. |
3
|
To
minimize the proportion of Disbursement
Accounts with balances in agency's favor
by applying a good use of the resources received
from the principal. |
4
|
To
achieve the time of maximum 1 hour 25 minutes
for presentation of cargo documents elaborated
by the agency (in the case of bulk carriers).
|
5
|
To
reach levels of competence according to the
principles of ISO 9001:2000 standard
for the personnel performing activities which
affect the shipping service quality. |