The particular way we operate strengthens
our attention, which is offered in a very personal manner,
surpassing the standard idea of agency attention and entering
the field of consulting and superintendence. The following
is a short description of our standard way of attention
Upon receipt of nomination / appointment we approach the
shipper (consignee) in order to check loading (discharging)
prospects and cargo availability. At the same time, we
send the Master a large questionnaire which includes questions
about the cargo capacity, distribution and loading sequence,
as well as regarding the Cargo Documents details (B/L
clauses and signature) containing also the information
about the Stowage Factor, water density, draft and other
Once we obtain the answer from the Master, we fill
out our form with the information and send it to the shipper
(consignee)/ stevedores / shipper's (consignee's) agents.
Also, requesting the documents instructions from all parties
involved. Once the pro - forma B/l model is obtained,
we fax it to our principals, as well as to all other parties
for approval and/or further instructions.
Once the vessel arrives at the loading site, we send the
Boarding Clerk, together with the Time Keeper for an initial
interview between the Master and the Shippers. There we
try to clarify everything about the loading (discharging)details
(loading sequence, cargo distribution, eventual trimming
on time, etc.). That gives us a lot of time for eventual
consultation with our principals and other parties, reducing
this way the possibilities for any delay on sailing to
the minimum. Once everything has been clarified, Boarding
Clerk leaves the ship and the Time Keeper remains for
all the coordination on the spot. He is equipped with
a VHF marine radio and a cellphone, to stay continuously
in contact with the office.
The Statement of Facts and other Cargo Documents are usually
prepared in the office, where we have all facilities as
computer, photocopier and paper. When the Final Draft
Survey figures are available, our Boarding Clerk complete
the Statement of Facts, Cargo Manifest, Mate´s Receipt
and eventual Master's Authorisation to sign the B/L, Shipper's
Receipt for Original B/L, etc., and leaves to the vessel
for the signature and interchange of documents.
Upon returning from the ship, we immediately send
the sailing report together with the cargo documents by
fax, and later hard copies by courier.
you may notice, our way of attention is always personally
dedicated to the loading operation, assisting to the Master
and protecting the interests of our principals.
kindly find the list of our operations personnel, together
with their corresponding experience stories. Our personnel
is not numerous, but reliable, very stable and well trained
Capt. Hrvoje Dusper
Age: Born in 1963
Education: Superior Merchant Marine School graduated
(Eng. for Maritime Transport - 2 years of university).
Master Mariner since 1988. Sailing experience: 6 years
on freighters and bulk carriers (signed off as a Chief
Mate). Experience in the agency: 12,5 years as a Boarding
Clerk, Assistant and finally Manager (since April
Coordinator and Director, Mr. Gustavo Ghersi
Age: Born in 1966.
Education: 3 years of university (accounting, not
graduated). Experience with agency: 10 years as Boarding
Clerk, Mr. Ivan Meneses
Age: Born in 1979.
Education : 1,5 year of university (accounting - not
graduated). Experience with agency: 2 years as Boarding
Clerk, Mr. Leonardo Rey
Age: Born in 1977.
Education: High School, graduated. Experience with
agency: 6 years as Time Keeper and Boarding Clerk.
Clerk, Mr. Guillermo Chavez
Age: Born in 1955.
Education: 1,5 year of university (Economy - not graduated).
Experience with agency: 3,5 years as Boarding Clerk
Clerk, Eduardo Marchan
Age: Born in 1960.
Education: 1 year of University (construction) - non
graduated. Experience with agency: 17 years as Boarding
Clerk, Franklin La Cruz
Age: Born in 1971.
Education: 3 years of University, (Informatics Graduated).
Experience with agency: Since 2004 as Time Keeper
+ 6 months as Boarding Clerk.
hope all this information may be helpful when making the
decision to try us as your agent. From our side, we consider
that the best way is to give us a chance and to compare
you need any additional information, please don´t
hesitate to contact us through the numbers stated on my
business card in this file, or simply through my (24 hrs)
cellular phone :